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• Design leadership pushes business and craft

  Excerpts from my feature in Chief Design Officers at Work

• Presentation tip: start with the solution

  Shared at Duolingo: getting to the point in exec presentations

• Great products don’t have to explain themselves

  Shared at Duolingo: we are a show & don’t tell product culture

• We all drive culture

  Shared at Duolingo: culture is everyone’s responsibility, not just managers

• Is this an opinion, direction, or suggestion?

  Shared at Duolingo: a framework to navigate a ton of feedback

• Earning trust

  Shared at Duolingo: What earns trust with your teammates?

• Questions to kickstart a design career conversation

  My contribution of ten takeaways from working in design and technology

• Offscreen Magazine: Ten Things I’ve Learned

  My contribution of ten takeaways from working in design and technology

• Reflections from four years building things at Basecamp

  On the intent of growing our skills

• Marketing around situations

  Thinking about marketing through situations instead of feature sets

• Try, try again

  What if we approached our work the way scientists did?

• When culture turns into policy

  Are "lunch and learns" part of your culture, or part of the rules?

• Teaching the Support team how to fish

  Redesigning the Basecamp Help site to become a living, breathing project

• Reminder: Design is still about words

  Proof that design starts with having something to say, not draw

• The Typography behind the Signal vs. Noise redesign

  Dissecting my typography-first redesign I did for the 37signals blog

• Lessons from Two Years of Tees

  Nine (or so) memorable take-aways from two years of building Threadless